16 Signals

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Privacy Policy

Last Updated: 01.07.2026

16signlas ("Company," "we," "us," or "our") operates the EBTA platform (the "Platform"), which helps Employers obtain supplementary, evidence-based context about a Candidate they are already considering. This Policy explains what personal data we collect from Employers and Candidates, how we use it, how long we keep it, and your rights.

This Policy should be read with our Terms of Service. Capitalized terms not defined here have the meaning given there.

Controller/Processor Note. For Employer account and billing data, we act as the data controller (or "business," under the CCPA). For Job Descriptions and Candidate materials an Employer submits, we generally act as a processor/service provider on the Employer's behalf. For data we collect directly from a Candidate through their own account-connection and repository-designation actions, we act as an independent controller, since the Candidate — not the Employer — authorizes and controls that data.

1. Data We Collect

1.1 From Employers

1.2 From Candidates

1.3 What We Do Not Collect

We do not access repositories you have not specifically designated, and we do not access or evaluate any repository content before you have both connected your account and designated that repository for a specific Brief request.

2. How We Use Data

How AI is used. A limited, separate process may be used to render already-extracted Evidence into readable narrative for an Employer. This process operates only on abstracted Evidence — it does not access, view, or evaluate repository content, and it does not determine the Evidence itself. Any Brief provided to an Employer includes the underlying Evidence, not merely an AI-generated narrative of it.

Legal bases (where GDPR or similar law applies). (i) Consent — for a Candidate's connection of their account and designation of a repository, withdrawable at any time; (ii) contract performance — for Employer account administration and billing; (iii) legitimate interests — for security, fraud prevention, and Platform improvement; and (iv) legal obligation.

3. Data Retention

Data CategoryRetention Approach
Repository contentNever persisted. Accessed only during analysis and discarded immediately upon completion.
Repository identifiers (designated, not yet analyzed)Retained until analysis is triggered or you disconnect/delete, whichever comes first.
Evidence (the Vault)Retained indefinitely so repositories remain reusable across Brief requests, until you request deletion (see Section 4), after which we delete it within the timeframe described there.
Briefs delivered to an EmployerRetained per the Employer's own account settings and obligations under the Terms of Service. Deletion of your Vault data does not retroactively remove Briefs already delivered before your request.
Employer account and billing dataRetained while the subscription is active, and for a reasonable period afterward (generally up to [7] years) for tax and accounting purposes.
Invitation and session dataRetained for a limited operational period tied to invitation validity, then deleted.
Technical/log dataRetained for a limited period (generally up to [12] months), then deleted or aggregated.

We may retain data longer where necessary to comply with law, resolve a dispute, or enforce our agreements.

4. Your Rights

4.1 GDPR / UK GDPR and Similar Frameworks

You have the right to: access your data; rectify inaccurate data; erase your data (including Evidence in the Vault); restrict or object to certain processing; port your data; withdraw consent at any time (for Candidates, this includes disconnecting your account); and lodge a complaint with your supervisory authority.

4.2 CCPA/CPRA and Similar U.S. State Laws

You have the right to: know what categories of personal information we collect, use, and disclose; delete personal information, subject to exceptions; correct inaccurate information; opt out of sale or sharing — we do not sell or share personal information for cross-context behavioral advertising; limit use of sensitive personal information where applicable; non-discrimination for exercising these rights; and appeal a denial.

4.3 Candidate-Specific Controls

You can, at any time, without a formal request: disconnect your account through your code hosting provider or the Candidate Portal; request deletion of your Vault data via the Candidate Portal or info@16signals.com; and view a summary of your own Evidence.

4.4 How to Exercise Your Rights

Email info@16signals.com or use in-product controls. We may verify your identity before fulfilling a request. We respond within the timeframe required by law — generally 30 days for GDPR-based requests and 45 days (extendable by 45 days) for CCPA-based requests, at no cost, subject to limited exceptions for manifestly unfounded or excessive requests.

5. Data Sharing and Third Parties

We share data only as necessary to operate the Platform, with categories of recipients including: cloud infrastructure and hosting providers; your code hosting provider (governed by its own privacy practices); service providers that support the limited AI-assisted narrative step described in Section 2, which receive only abstracted Evidence, never repository content; payment processors; professional advisors and successors in a corporate transaction, under confidentiality obligations; and regulators or law enforcement where required by law.

We do not sell personal information, and repository content is never shared with any third party under any circumstances.

5.1 International Data Transfers

Where we transfer personal data across borders, we rely on appropriate safeguards such as Standard Contractual Clauses or other recognized transfer mechanisms.

6. Automated Processing

The Brief is generated through a combination of our internal analysis process and a limited, downstream text-generation step. We want to be clear about what this does and does not involve:

7. Security

We use administrative, technical, and physical safeguards designed to protect personal data, including the immediate, non-persistent handling of repository content described in Section 1.2. No system is completely secure. If we become aware of a data breach affecting your personal data, we will notify you and/or relevant authorities as required by applicable law.

8. Children's Privacy

The Platform is not directed to individuals under 18. If we learn we have collected personal data from someone under 18, we will delete it.

9. Cookies and Similar Technologies

We use cookies and similar technologies for authentication, session management, security, and, where permitted, analytics. Where required by law, we provide a cookie consent mechanism.

10. Changes to This Policy

We may update this Policy from time to time. Material changes will be reflected in the "Last Updated" date and, where required by law, communicated by additional notice.

11. Contact Us

16signals Email: info@16signals.com

*End of Privacy Policy.*